“Ace Security, Dan speaking, how may I help you, please!” “Hi,” the feminine voice on the other end of the line answered, “My husband and I would like a security system installed in our home as quickly as possible, last night there was a prowler in our neighborhood, and we are pretty shook up about it, do you think you could come out today?!?” Her voice dripped with desperation, so Dan made an appointment to meet Mrs. Fortune later that afternoon. The address she gave was in a fairly new subdivision, but it was on the outskirts of town and a little isolated, so Dan could understand how someone could feel threatened in such a situation. As Dan’s van rolled down the Fortune’s street, he noted that all of the houses were new, and like most new developments there was a shortage of trees and sidewalks. Owning his own company, Dan was always on the lookout for new business, and if he could make a sale to the Fortunes, he had a great shot a picking up other homes in the area! He pulled in the driveway, and before he had even turned off the engine, Mrs. Fortune opened the front door and walked towards his truck and said, “I’m so glad you could make it,” while extending her hand, “I’m Miranda Fortune, come on in and let’s get started!”
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